Frequently Asked Questions
Everything you need to know about shopping with Gear Rack.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
What payment methods do you accept?
Gear Rack accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
Are your products ethically sourced?
Yes, we prioritize sustainability and ethical labor practices. All Gear Rack apparel is produced in certified factories that adhere to fair wage standards and environmentally conscious manufacturing processes.
Can I track my order once it has been shipped?
Absolutely. As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.